Privacy and Cookie Policy

YarnBiz is a B2B e-commerce marketplace that connects yarn manufacturers and yarn buyers on an innovative technology platform. YarnBiz aims to provide a convenient means of buying and selling yarn which would benefit thousands of yarn manufacturers and buyers across the country. Yarn Sellers can register and list their products on the YarnBiz platform and Yarn buyers can register and purchase yarn from such sellers on the platform.

The YarnBiz platform is managed by Bizmart Ventures Pvt.Ltd a company incorporated under the companies act of India 2013 which shall be the contracting party.

User can access YarnBiz via mobile, laptop or any other device. This Privacy Policy is applicable to the use of YarnBiz on any device.

Wherever “you” or “your” is used, that shall refer to the User and “we”, “us”, “our” shall refer to YarnBiz (i.e Bizmart Ventures Pvt.Ltd).

Collection of Personal Information

For YarnBiz, the user’s privacy is of utmost importance. We have taken steps to ensure that you are provided with the best services and your account is protected.

YarnBiz makes sure that not more than necessary information is collected from the user. The personal information that we collect during registration are name, email address and mobile number.

In order to avail the transaction and payment services of YarnBiz, we collect the bank account numbers, billing address and delivery address to ensure the settlement of the transactions taking place through us. Other information that we collect are GST, PAN, TAN details.

We record the user’s browsing activities while using YarnBiz which includes the IP addresses, browsing pattern and user behavioural patterns. Apart from this, we also collect statistical information about YarnBiz and the people who visit YarnBiz which include the IP addresses, operating system, browser software, software and hardware attributes used, pages viewed, number of sessions and unique visitors.

YarnBiz has the records of any communication or transaction that the user makes through the platform.

It is mandatory for the user to provide this data. If the user fails to provide the data that is mandatory, your registration process will not be completed and you cannot avail YarnBiz’s services.

Use of User Data

By providing us the user data, you authorize us to use this data for,

• Verification of User’s identity.
• Registering you as a User and providing you with login ID.
• Providing you the customer service and to respond to your queries and feedbacks.
• To facilitate the processing of your transactions on YarnBiz.
• Conducting statistical analysis to improve the services offered by YarnBiz and also for marketing and promotions.
• YarnBiz may also use your name, mobile number, address and other data to provide notices, surveys, communications and product alerts to the user.
• If you voluntarily provide us with any information that you are willing to publish on YarnBiz, you are supposed to have given a consent to publish this information on the platform.
• The data can be used when required in any of the above-mentioned purposes or by law, regulations or guidelines or for investigation, claims or potential claims brought on YarnBiz.

Disclosure of User Data

User further agrees that YarnBiz may disclose and transfer this data to third party service providers.

User agrees that YarnBiz may disclose and transfer this data to our affiliated companies and their service providers.

If necessary, YarnBiz may disclose and transfer the data to our professional advisors, law enforcement agencies, insurers, government and other organizations.

Any data that is shared by the user will be retained by YarnBiz and our employees, service providers and third parties will have access to this data.

Any information that you upload voluntarily on the website may be made available publicly on the website and can be accessed by any user. You relinquish any proprietary rights by disclosing any information on the website. User should be cautious while voluntarily uploading any personal or proprietary information on the website.

We may share this data with third parties like banks, financial institutions, credit agencies or vendors to enable the third parties to offer their services to our users.

YarnBiz may establish relations with some third parties for the benefits of the user. You will be given access to these third parties. However, this Privacy Policy will not be applicable for the products and services facilitated by those third parties. You must read the privacy policy of those third parties before availing any services provided by te third parties. YarnBiz will have no control over the information you share with the third parties.

Right to Update Personal Information

As per the law, the user has the right to access the personal information that is held by YarnBiz.

Cookies

Cookies are small files containing computer code that can sometimes identify you, your preferences and your browsing behaviour. It is a small file which is stored on the user’s device.

YarnBiz uses cookies to store the account information so that the user does not have to enter it every time while logging in, to gather information about the usage of the user, to research patterns of the user in order to provide personalised advertisements and to track the user’s participation and visits to YarnBiz.

Web browsers generally accept cookies automatically. However, this setting can be changed by configuring the browser. If the user rejects all the cookies, they may be required to re-enter their information more often.

Minors

Only people above the age of 18 can use YarnBiz.

If a minor has provided us with personal information without the consent of a parent or guardian, the parent or guardian must contact the grievance officer for the removal of the information.

Security Measures

No transmission of data over internet can be considered perfectly secure. As a result, when we collect any data from the user, we cannot guarantee the security of any information and the user is deemed to share any information at their own risk.

Changes to the Privacy Policy

If any changes are made to this Privacy Policy, the user will be informed.

Once the new Privacy Policy is updated on YarnBiz, it will be effective immediately.

If you continue the use of YarnBiz, it will be considered as an acceptance of the provisions of the new Privacy Policy.

You agree that any information that is held by YarnBiz will be governed by the latest version of the Privacy Policy.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below,

Mr. Shreyas Kittur

1006, Windfall, Sahar Plaza, Andheri-Kurla Road,

Andheri East, Mumbai-59

Phone: +91 9920043503

Email: shreyas.kittur@yarnbiz.com